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I offer therapy over Phone and Video; but, notably I don’t offer type-written ‘instant messaging’ style counselling.
When we use phone or video, this can be via traditional telephone, WhatsApp phone calls or WhatsApp video; or even FaceTime and Zoom. Although in my experience, using PC applications tends to add complexity over mobile phones and can impact getting the session done.
The process typically involves an initial contact from the client; and potentially a brief phone call. If we agree to holding an initial session, the client pays my fees electronically in advance, prior to the session, dropping me a message to confirm payment. Then on the day and time of the session the client will call me using their preferred medium.
In Online Counselling, when working with couples and families usually one phone/camera at the client’s end with clients slightly apart makes for a more representative way of working which is closer to way we would normally work face-to-face in my therapy room.
When engaging in online counselling, occasional face-to-face sessions with clients may be beneficial; however, Covid-19 measures have made this difficult. Also for EU-based and other clients residing outside the UK, we would need to co-ordinate any face-to-face sessions around travel.
Electronic fee payments are typically made by clients in advance by electronic transfer to my business account prior to sessions. At the moment I only have a Sterling account, so for clients outside the UK, for example in the EU, I can quote fees in Euros.
Blocks of sessions can be paid for in advance. No VAT is applicable.
